QBDS Customer Management Solutions
Outsourcing, technology, innovation & expertise, proudly serving over 100 clients across diverse industry sectors. Our solutions help increase customer satisfaction, efficiently resolve queries and turn service costs into revenue-generating opportunities.
Outsourcing, technology, innovation & expertise, proudly serving over 100 clients across diverse industry sectors. Our solutions help increase customer satisfaction, efficiently resolve queries and turn service costs into revenue-generating opportunities.
Outsourcing, technology, innovation & expertise, proudly serving over 100 clients across diverse industry sectors. Our solutions help increase customer satisfaction, efficiently resolve queries and turn service costs into revenue-generating opportunities.
We are the modern, 24/7 partner to support, scale & simplify your business needs in real time. We bring deep expertise, strong infrastructure, and the people & technology to deliver a complete, secure & flexible outsourced solution. We understand your business is unique and therefore we adapt to your needs, offering full transparency and accountability through your dedicated key account manager.
We make customer experience a competitive advantage by delivering fast, consistent and personalised service across every stage of your customer’s journey. Whether you’re looking for sales support, customer care, helpdesk, or acquisition services, OracleCMS has the team & expertise to help your business grow & scale.
With over 20 years of experience across a broad range of sectors, we have fine-tuned our service delivery model and invested in cutting-edge technology & training to drive better results. Whether we’re managing calls, emails, SMS, or live chat – we ensure every interaction counts.
Our results-driven outbound contact solutions deliver measurable results. We work with you to deliver targeted outbound campaigns that maximise productivity, connect with more prospects, reduce costs, and increase conversions.
OracleCMS delivers outsourced contact centre management solutions and digital engagement services that help leading Australian brands scale faster, manage costs & deliver outstanding customer experiences.
From frontline agents to AI-powered automation, we offer omnichannel support that’s tailored to your business.
Let us show you how we can help your business thrive.
Want to grow your profits? If you’re after more sales, whether it’s new customer acquisition or re-engaging old ones – our professional team can deliver results. From lead generation & outbound sales to customer win
Provide multi-channel support that’s seamless and cost-effective. Our helpdesk team can help solve customer problems quickly & efficiently – so your team can focus on what they do best.
Need to stay connected with your customers 24/7? OracleCMS supports your customers even after your team clocks off. We help you reduce costs, increase revenue and make sure your customers feel valued.
Looking for smarter support? OracleCMS can handle general enquiries across email, SMS, live chat and phone. We deliver seamless service that meets your customer’s expectations and your business goals.
